Privacy Policy

At P. RATHINAM CHETTIAR & SONS, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop on our website.

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1. Information We Collect

We may collect the following information from you:

• Personal Information – Name, email address, phone number and postal address.
• Order Information – Purchase details, payment information and shipping address.
• Usage Information – Browser type, IP address, pages visited and time spent on our website.

2. How We Use Your Information

Your information helps us to:

• Process and deliver your jewellery orders.
• Provide customer support.
• Communicate order updates and promotional offers.
• Improve website performance and customer experience.
• Prevent fraud and maintain website security.

3. Sharing Your Information

We never sell your personal information. Information may be shared only when necessary with:

• Payment Gateway Providers
• Courier & Shipping Partners
• Technology Service Providers
• Government Authorities when legally required.

4. Data Security

We use industry-standard security practices to safeguard your personal information. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

5. Your Rights

You may request to:

• Access your personal information.
• Update incorrect information.
• Delete your personal information.
• Withdraw marketing consent.

Please email us at [email protected] for any such requests.

6. Cookies

Our website uses cookies to improve functionality, remember your preferences and enhance your shopping experience. You can disable cookies through your browser settings.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any modifications will be published on this page.

8. Contact Us