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P. RATHINAM CHETTIAR & SONS

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Terms & Conditions

Clear terms for confident purchases.

From order placement to delivery, every step is backed by transparent terms and customer protections.

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Customer commitments

Trustworthy policy coverage

We ensure all orders are processed with fair terms, easy returns, and clear vendor commitments.

Terms & Conditions

Welcome to P. RATHINAM CHETTIAR & SONS. By visiting or shopping on our website, you agree to the Terms & Conditions mentioned below. Please read them carefully, as they define your rights and responsibilities.

For assistance, contact us at:

📞 +91 98432 23852, +91 84387 23852, +91 97906 02072

📧 [email protected]

🏢 No. 130/1, South Avani Moola Street,
Madurai – 625001

1. Agreement to Terms

By using our website, you confirm that you have read, understood, and accepted these Terms & Conditions. If you do not agree, please refrain from using our services.

2. User Eligibility & Account

  • You must be 18 years of age or older to shop on our website.
  • You are responsible for keeping your account credentials secure.
  • Any activity performed using your account will be considered your responsibility.

3. Products & Pricing

  • We strive to provide accurate product descriptions, images, and pricing.
  • Minor errors or variations may occasionally occur.
  • All prices are displayed in INR and may change without prior notice.
  • Orders are confirmed only after successful payment verification.

4. Payments & Billing

  • Full payment must be completed before dispatch.
  • Accepted payment methods are displayed on our website.
  • Customers must provide accurate billing and contact information.

5. Shipping & Delivery

  • Orders are shipped according to our Shipping Policy.
  • Delivery timelines are estimates and may vary.
  • Customers must provide a correct delivery address.
  • We are not responsible for failed deliveries due to incorrect address details.

6. Returns & Refunds

  • Returns are accepted only as per our Return Policy.
  • Refunds will be processed according to our refund procedure.
  • Refund processing may take several business days.

7. Ownership & Intellectual Property

All website content, including text, images, graphics, logos, product designs, and other materials, are the property of P. RATHINAM CHETTIAR & SONS. Unauthorized copying, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

P. RATHINAM CHETTIAR & SONS shall not be liable for:

  • Any direct or indirect loss arising from the use of this website.
  • Errors, delays, interruptions, or service outages.
  • Consequential or incidental damages, even if notified in advance.

9. Governing Law

These Terms & Conditions shall be governed by the laws of Tamil Nadu, India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Madurai.

10. Policy Updates

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page along with the latest effective date.

11. Contact Us

If you have any questions or require assistance, please contact us:

📞 +91 98432 23852, +91 84387 23852, +91 97906 02072

📧 [email protected]

🏢 No. 130/1, South Avani Moola Street,
Madurai – 625001

Order Acceptance

Confirmation follows verification.

Each purchase is confirmed after stock, customisation, and payment validation to ensure accurate order fulfilment.

Pricing & Tax

Transparent pricing.

Prices include applicable taxes and are honoured only after order confirmation. Any additional charges are communicated clearly.

Delivery Terms

Trusted delivery partners.

Delivery schedules are estimates. We work with insured carriers and notify customers at every milestone.

Refunds & Returns

Fair handling.

Refunds and exchanges follow our published return policy. Issues are resolved quickly with minimal hassle.